THE SURVEY WILL REVEAL HOW USERS INTERACT WITH THE EDRMS SYSTEM, IN PREPARATION FOR FULL IMPLEMENTATION.

The Electronic Document and Records Management System (EDRMS), a joint venture between Taiwan and Saint Lucia, has been live within the Department of the Public Service (one of five pilot agencies) since 2016, based on an ICT cooperation agreement.

In an effort to understand how users interact with the system and in preparation for a roll out to the other agencies, employees have been invited to participate in an internal survey in the form of a questionnaire.

Records and Information Management Specialist, Johanith Khodra, said: “Through the feedback from the questionnaires we will be able plan for this rollout and determine how the system can be made more efficient.”

The questionnaire comprises thirteen questions and can be completed within ten minutes.

“It is completely anonymous so please be as honest as possible. Your responses will inform, among other things, any changes to the system, new modification and work flow changes.  Your feedback will also inform of any challenges with the system before it can be rolled out to other government agencies,” Khodra said.

The deadline for the submission of completed questionnaires is Friday, Oct. 19. A link to the questionnaire has been sent to all Department of the Public Service Employees via ZIMBRA.

A successful Electronic Document and Records Management System could result a variety of other benefits to the Government of Saint Lucia, such as increased business efficiency, greater accountability, an improvement in information management capability; a reduction of reliance on paper records; increased savings on physical storage costs overtime, the ability for staff to view, read or share information simultaneously from their desktops, and an improvement in the retrieval of and access to information by using a central store of digital records.