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MILLENNIUM HEIGHTS MEDICAL COMPLEX
VACANCY NOTICE
Applications are invited from suitably qualified persons for employment in the post of SYSTEMS ENGINEER at the Millennium Heights Medical Complex.
A. OBJECTIVE AND RELATIONSHIP
- To oversee and maintain the organization’s systems computing platforms & infrastructure, ensuring efficient and continued operations; To ensure that systems are properly configured, that system backups are performed frequently and correctly, that data is properly secured both onsite and offsite, to ensure business continuity and disaster recovery.
- To oversee and manage the organization’s IT security infrastructure and to ensure that all security protocols are documented and I.T. policies are strictly adhered to by all users, including IT Department staff.
- To ensure that systems are operational and secured from unauthorized access as per departmental and organizational policies.
- To ensure that policies for backups, redundancy, and disaster recovery are up to date, tested and implemented to ensure high availability and accessibility to the organization’s Information systems are maintained
- Responsible to the Information Systems Manager.
B. MAIN DUTIES AND RESPONSIBILITIES
- Ensure the integrity, reliability, and resilience of the Information Systems platforms.
- To conduct research and testing of various technologies to ensure adequacy and suitability existing and new technologies for the organization’s Information Systems Infrastructure
- Install new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc., in accordance with security standards and project/operational requirements.
- Develop and maintain installation and configuration procedures with relevant security protocols and maintain up to date technical documentation for IT systems.
- Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage the organization’s resources and provide cost effective and functional systems.
- Perform regular system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs and verifying completion of scheduled jobs such as backups
- Perform system updates, including patching of Operating Systems and system applications as necessary, to ensure and maintain systems integrity and security.
- Perform regular security monitoring of firewalls, intrusion detection systems, vulnerability assessments and malware/anti-virus software to identify and respond to any possible threats. Maintain accurate and up-to-date logs of any such activities for security reviews and system audit purposes.
- Perform periodic backup operations, ensuring all requires file systems and system data are successfully backed up to the appropriate media, copied off-site as necessary
- Perform regular file archival and system purges as necessary.
- Monitor and ensure that user accounts are properly created, maintained and deleted as necessary, to ensure data security and syst, and data integrity is not compromised.
- Ensure efficiency of design and operation of systems to allow all components to work properly together, and to facilitate repair and recovery from hardware or software and platform failures, errors, or breakdowns.
- Assign configuration of authentication and authorization of directory services and other authentication/ authorization and system databases as required for shred and distributed storage of user, system, or services directories.
- Analyze and familiarize oneself with current security requirements and disaster recovery plans and make suggestions for improvements where necessary.
- Apply operating patches and upgrades on a regular basis and upgrade administrative tools and utilities and configure/add new services as necessary.
- Perform periodic performance reporting to support capacity planning.
- Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory and disk partitions as required.
- Maintain server environmental, performance and monitoring equipment.
- Perform reviews of security protocols and systems, using intrusion detection, penetration testing, log monitoring and/or other tools s required.
- Make recommendations for upgrades and improvements in the infrastructure wherever deemed prudent or necessary.
C. KNOWLEDGE, SKILLS AND ABILITIES
- Intermediate knowledge of, and ability to analyze and interpret rules and regulations, departmental guidelines, and Standard Operating Procedures and policies.
- Expert knowledge of networks, client/server, relational databases, process analysis, business re-engineering and Internet/Intranet technologies and proven ability to manage technology and communications systems.
- Advanced knowledge of relevant legal and regulatory policies, frameworks and issues, and recommended resolutions relating to Information Communication Technology (ICT).
- Advanced knowledge of Windows type operating system, paging and file system concepts, user, and file system security.
- Advanced knowledge of fundamental TCP/IP networking/distributed computing environment concepts; can use nslookup or dig to check information on the DNS; understands basic routing concepts and network troubleshooting techniques.
- Intermediate knowledge of most aspects of operating system administration; for example, configuration of mail systems, system installation and configuration, printer systems, fundamentals of security, installing third party software.
- Intermediate knowledge of functions, work programs and structure of the institutions which form the Millennium Heights Medical Complex.
- Intermediate leadership and management skills and ability to motivate and inspire staff and to exercise a fair level of emotional intelligence.
- Team player with excellent interpersonal and networking skills and ability to develop and maintain relationships with team members, staff, partners, and stakeholders at all levels.
- Intermediate oral and written communication skills, with ability to draft correspondence and present verbal and written reports independently.
- Advanced computer literacy skills with expert knowledge of computer hardware and software systems
- Team player with excellent interpersonal and networking skills and ability to develop and maintain relationships with team members, staff , partners, and stakeholders at all levels.
- Advanced project management, problem solving, persuasive and decision- making skills and ability to manage time in fast paced environment, reprioritize, met deadlines, and remain calm under intense pressure.
- Independent problem solving, self- directed, with ability to recognize when to refer the problem to the next level of support.
D. ACADEMIC QUALIFICATIONS AND EXPERIENCE
- BSc in Computer Science, Information system or equivalent professional certificates in a related field AND
At least five (5) years’ active expertise in the field of network computing in an advanced level, and preferably senior capacity, preferably in Network and System Administration.
An in-depth knowledge of computer systems, servers, networks, and other related infrastructure, including desktop and network operating systems, including Microsoft Windows, Linux, networking protocols, shell scripting and command line navigation will be an asset.
E. FUNCTIONAL AND BUSINESS SKILLS
- Attentive to details.
- Self – motivated and result – oriented approach to work.
- Strong organizational skills.
- Ability to multi-task and deliver against competing priorities.
- Ability to build strong relationships and work as part of interdisciplinary teams.
- Ability to strive in a fast- paced and demanding service environment
- Able to operate autonomously and demonstrate initiative in problem solving, decision making and proactive approach to job.
- Confidential, discrete, ethical, and trustworthy.
- Initiative and resourcefulness in the conduct of duties.
- Strong communication (oral and written) and interpersonal skills.
- Ability to relate to a diverse working environment.
- Strong change management skills
- Computer literate in Microsoft Suite (Word, Excel, Power Point, Outlook, etc.)
- Report/Business writing skills.
- Supervisory skills.
F. SALARY
Salary is commensurate with qualifications and experience
When submitting your application please indicate the interest in the SUBJECT LINE. Interested persons are invited to submit a letter of application, Curriculum Vitae, along with certified copies of documents pertaining to qualifications, plus two (2) recent references via email mhmcboard20@mhmc.lc and addressed to:
Mrs. Charmaine Anthony
Senior Manager – Human Resources
Millennium Heights Medical Complex
Millennium Highway
Castries, St. Lucia
To reach her no later August 27th, 2021.
Unsuitable candidates will NOT be acknowledged. ONLY candidates who meet the minimum qualifications and experience
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