MILLENNIUM HEIGHTS MEDICAL COMPLEX

VACANCY NOTICE

Applications are invited from suitably qualified persons for employment in the post of NETWORK ENGINEER at the Millennium Heights Medical Complex.

A.    OBJECTIVE AND RELATIONSHIP

• The Network Engineer is responsible for the installation, configuration, administration, and maintenance of all network infrastructure across the Millennium Heights Medical Complex, which includes network devices, firewalls, routers, switches and other controllers.

• Evaluates current and future network requirements across the Millennium Heights Medical Complex, to revise, improve and implement the Network Policy.

• Liaises with the development and support team of the primary care HMIS, vendor companies, MHMC HIS implementation team, systems engineer and end users of the organisation on an ongoing basis to administer the network in accordance with end user requirements.

B.     MAIN DUTIES AND RESPONSIBILITIES

• Leads and manages direct reports through target setting, monitoring and appraisal of individual staff performance, coaching, mentoring and motivating staff to drive productivity and enable the efficient operations of the unit.

• Designs the local area network to include the LAN-WAN interface in order to facilitate its implementation and maintenance across the Millennium Heights Medical Complex.

• Assesses and reviews on a continuous basis, the existing network design, making recommendations for update to the network configuration plan, to facilitate recommendations for improvements when needed.

• Develops, implements and monitors a network security plan, in keeping with the developed and approved network policy, so as to facilitate and maintain a secure network at all times.

• Maintains across the Millennium Heights Medical Complex, all networks, to facilitate 24/7 accessibility to services hosted on premises by all authorised users.

• Maintains and makes recommendations for improvements in network security in order to respond to industry developments and user experience.

• Provides guidance to contractors, via consultation and walkthroughs, on the effective implementation of the network infrastructure across the Millennium Heights Complex.

• Develops and implements a preventative maintenance plan, so as to maintain optimised network, software and hardware at all times.

• Maintains license and warranty information, to ensure network systems are functional and updated at all times across the Millennium Heights Medical Complex.

• Works closely with the various support teams of the hospital applications to test and implement necessary network configurations to facilitate secure and reliable access to these applications.

• Works closely with agencies representing other information systems, to facilitate the necessary integration between relevant systems across the health sector.

• Facilitates timely resolution of all support issues, and ensures that accurate documentation and a repository on solutions is maintained at all times.

• Evaluates and makes recommendations for the purchase of software license and network inventory to ensure an up-to-date network environment is implemented at all times.

• Deploys direct reports and provides leadership and guidance, to ensure compliance with established timelines, project management tools, documentation etc.

C.    KNOWLEDGE, SKILLS AND ABILITIES

• Intermediate level knowledge of, and ability to analyse and interpret rules and regulations, departmental guidelines, and Standard Operating Procedures and policies.

• Expert knowledge of networks, client/server, relational databases, process analysis, business re-engineering and Internet/Intranet technologies and proven ability to manage technology and communications systems.

• Advance knowledge of relevant legal and regulatory policies, frameworks and issues, and recommended resolutions relating to Information Communication Technology (ICT).

• Advance knowledge of Windows type operating system, paging and file system concepts, user and file system security.

• Advance knowledge of fundamental TCP/IP networking/distributed computing environment concepts; can use nslookup or dig to check information in the DNS; understands basic routing concepts and network troubleshooting techniques.

• Intermediate knowledge of most aspects of operating system administration; for example, configuration of mail systems, system installation and configuration, printer systems, fundamentals of security, installing third-party software.

• Intermediate knowledge of functions, work programmes and structure of the institutions which form the Millennium Heights Medical Complex

• Intermediate leadership and management skills and ability to motivate and inspire staff and to exercise a fair level of emotional intelligence.

• Team player with excellent interpersonal and networking skills, and ability to develop and maintain relationships with team members, staff, partners and stakeholders at all levels.

• Intermediate oral and written communication skills with ability to draft correspondence and present verbal and written reports independently.

• Advance computer literacy skills with expert knowledge of computer hardware and software systems.

• Advance project management, problem-solving, persuasive and decision-making skills and ability to manage time in a fast-paced environment, reprioritize, meet deadlines and remain calm under intense pressure.
   
• Advance research, analytical and numeracy skills with ability to effectively direct functions of a campus network.

• Independent problem-solving, self-directed, with ability to recognise when to refer the problem to the next level of support.

D.    ACADEMIC QUALIFICATIONS AND EXPERIENCE

• Bachelor’s Degree from a recognised university in Computer Science, Information Technology, Database Management, Network Administration or a related field plus two (2) years experience.

OR

• Diploma in Computer Science, Information Technology, Database Management, Network Administration or a related field, plus network security and network administration certification from a recognized institution, plus three (3) years experience.

F.     SALARY

Salary is commensurate with qualifications and experience.

          When submitting your application please indicate the title of the position which you are applying for in the SUBJECT LINE. Interested persons are invited to submit a letter of application, Curriculum Vitae, along with certified copies of documents pertaining to qualifications, plus two (2) recent references via email careers@mhmc.lc and addressed to:

                    Human Resources Consultant

                 Millennium Heights Medical Complex

                 Millennium Highway

                 Castries, St. Lucia

The deadline to send applications is April 2, 2024.

Only shortlisted candidates will be contacted.