MILLENNIUM HEIGHTS MEDICAL COMPLEX
VACANCY NOTICE
Applications are invited from suitably qualified persons for employment in the post of SOCIAL WORKER ASSISTANT at the Millennium Heights Medical Complex.
A. OBJECTIVE AND RELATIONSHIP
- Assist in the provision of crisis intervention, immediate support, referral and safety planning to callers to ensure safety and adequate and appropriate access to services
- Assisting in acting as a gap between actual referral service and caller to ensure appropriate referral and assistance.
B. MAIN DUTIES AND RESPONSIBILITIES
- Provides accurate information and support in a safe and confidential environment to callers through listening and responding to calls to ensure safety and support.
- Assists in the preparation of quarterly reports through documentation to ensure accountability and accurate compilation of data
- Records calls daily through use of logs and documentation to ensure accountability and proper documentation
- Promotes caller confidentiality through appropriate recording and reporting to ascertain privacy and dignity of callers
- Assists in conducting adequate checks and follow up for updates and information through assessment to ensure efficiency and timely delivery of services
- Attends support group meetings, training sessions and mandatory debriefing sessions through participation and networking to ensure up to date information and self-care needs under the supervision of the unit manager
- Assists in conducting necessary research through documentation and participation ensure updates on issues at hand and appropriate intervention strategies
- Performs any other related duties as may be assigned from time to time by the unit manager
C. KNOWLEDGE, SKILLS AND ABILITIES
- Knowledge and understanding of mental health issues
- Knowledge of therapy models and the ability to understand and employ them
- Ability to exercise initiative, tact and good judgement particularly as it relates to safeguarding of confidential information;
- Good interpersonal skills;
- Good written and oral communication skills;
- Good organizational and time management skills;
- Working knowledge in the use of office machines and equipment such as photocopying machines, facsimile machines etc.
D. ACADEMIC QUALIFICATIONS AND EXPERIENCE
- Bachelor of Psychology and two years’ working experience OR
- Associate degree in Social Work plus two years’ experience in social work OR
- Certificate in Social Work plus four years’ experience in social work
E. FUNCTIONAL AND BUSINESS SKILLS
FUNCTIONAL SKILLS
- Attentive to detail
- Self-motivated and result-oriented approach to work
- Strong organizational skills
- Ability to multi-task and deliver against competing priorities
- Ability to build strong relationships and work as part of inter-disciplinary teams
- Ability to strive in a fast-paced and demanding service environment
- Able to operate autonomously and demonstrate initiative in problem solving, decision making and proactive approach to job.
- Confidentiality and trustworthiness.
- Initiative and resourcefulness in the conduct of duties.
- Strong communication (oral and written) and interpersonal skills.
- Ability to relate to a diverse working environment.
BUSINESS SKILLS
- Computer Literate in a Microsoft Suite (Word, Excel, Power Point, Outlook, etc)
F. SALARY
Salary is commensurate with qualifications and experience
When submitting your application please indicate the title of the position which you are applying for in the SUBJECT LINE. Interested persons are invited to submit a letter of application, Curriculum Vitae, along with certified copies of documents pertaining to qualifications, plus two (2) recent references via email careers@mhmc.lc and addressed to:
Senior Manager – Human Resources
Millennium Heights Medical Complex
Millennium Highway
Castries, St. Lucia
The deadline to send applications is July 6th, 2022.
Only shortlisted candidates will be contacted.
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